Introduction | ChurchDesk Helpdesk

Setup

Creating and Managing Multiple Parishes in your Organisation
On this page you can watch a small video guide for: Creating a new parish in your organisation Assigning a user to one or more parishes in your organisation We demonstrate how the Calendar works with multiple parishes We show you how People works with multiple parishes We explain how Forms works with multiple parishesSome readers
Create and Manage Categories and Resources
ChurchDesk lets you manage categories and resources in your calendar. This helps you structure your events and reserve rooms or equipment as needed – so you and your team can stay on top of multiple or overlapping events. In this article, you’ll learn: What categories and resources are used for, How to create, edit, and delete them, And what to keep in mind when using them. What are categories and resources? Categories help you sort and label your events – e.g. *Worship servicSome readers
Notifications by Email and SMS
ChurchDesk automatically keeps you informed about important activities – for example, when you are assigned to a service, receive a new group message, or are reminded of an upcoming event. This way, you always stay up to date – via email, push notification on your smartphone, or SMS. In this article, we’ll show you: what types of notifications are available, how you can choose how you want to receive them, and what to keep in mind to ensure they work as expected. When will I receive nSome readers
Create users and assign roles
In ChurchDesk, you can create as many users as needed and give them exactly the permissions required for their tasks. We distinguish between users – people with their own login – and roles, which define what areas they can access. In this article, we’ll show you: How to create new users and assign them to groups How to assign roles or create your own What predefined roles are available and how to use them effectively Note: If you’re looking to deactivate or remove a user, youFew readers
Sign up and log in
To work with ChurchDesk, you need a user account. This is created by your church – you cannot register yourself. In this article, we’ll show you how to log in for the first time, how to access your account in the future, and what to do if you forget your password. Note: This article is for users. If you want to invite new users yourself, please read this guide: Users and roles First login – by invitationFew readers

Support

Other

Basic Webinars

Basic Webinars
Here you can access our 4 basic webinars, which are video guides to the basics of ChurchDesk. If you want a deeper and personal training in using ChurchDesk, we also offer courses - see our course catalogue here Webinar on setup and calendar Webinar on contacts and forms Webinar on newsletters and giving youtube Webinar oFew readers