Basic Webinars

Here you can access our 4 basic webinars, which are video guides to the basics of ChurchDesk. If you want a deeper and personal training in using ChurchDesk, we also offer courses - see our course catalogue here

Webinar on setup and calendar

Webinar on contacts and forms

Webinar on newsletters and giving

Webinar on website

Cancelling a webinar or training registration

Webinar registrations are handled through our event platform Livestorm and are independent of your ChurchDesk login. The registration cannot be transferred to a different email address.

If you registered by mistake or need to cancel your spot for a live webinar or training session, reply to the confirmation email or contact ChurchDesk Support, and we will unregister you. If you also want colleagues cancelled, include their names and we will arrange it.

Managing your course registrations

How do I cancel or reschedule a training course?

To cancel or reschedule a course registration (e.g. the start meeting, basic courses, or follow-up meeting), contact support with the date(s) of the session(s) you want to cancel. We will delete the registration on our side and confirm the cancellation. To rebook, simply register again for your preferred date using the course link: see our course catalogue. Cancelling your old date frees up the slot so you don't block appointments.

Are the basic courses free of charge?

For migrating customers, the basic courses are free of charge for the first 120 days after your migration. If you receive an invoice for a course you were told would be free, contact support so it can be reviewed and, where applicable, cancelled and credited.

Can I book two separate dates for the same basic course?

Yes. Participants can attend the same course (e.g. Basic Course 1) on different days — for example one group early and another group later. Use the course link to book the first date, and you can use the same link again to book the additional date yourself.

Updated on: 16/10/2026