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Sign up and log in

To work with ChurchDesk, you need a user account. This is created by your church – you cannot register yourself. In this article, we’ll show you how to log in for the first time, how to access your account in the future, and what to do if you forget your password.
Note: This article is for users. If you want to invite new users yourself, please read this guide: Users and roles


First login – by invitation only

Before you can log in to ChurchDesk, your user account must be created by an organisation administrator in your church.
This is how the invitation works:

  • The admin creates your account and enters your email address.
  • You will receive an invitation email with a personal link.
  • Click the link in the email.
  • Set your password – done!


Important: You cannot log in without this invitation email. First and last names are optional – but the email address is mandatory.


Invitation link validity and errors:

  • The invitation link is valid for 15 days after the email is sent.
  • The link can only be used once and becomes invalid afterwards.
  • The invitation link is only meant for the first registration. Once your account is created, always log in via the login screen at https://app.churchdesk.com/login – not via the invitation link.
  • If the link shows “This link is invalid” and you have already logged in before, use the login screen. If you have forgotten your password, use the “Forgot password” option.
  • If the link has expired or is invalid and you have never logged in, contact your organisation administrator, who can send you a new invitation. A new invitation can only be sent to users who have never logged in before.



Resending an invitation: If a user has not yet logged in (for example, they missed the registration deadline), an admin can resend the invitation. Go to your name > Users, find the person, and click “Invite again”. The user will then receive a new invitation email.


Once a user has already logged in, there is no invitation to resend. If the person cannot sign in, they should go to the login page, enter their email address, and click “Forgot your password?” to set a new password and regain access. If the “Invite again” option no longer appears on the user profile, this confirms the person has already accepted the invitation.


Logging in with an existing account

Once your account has been created, you can log in at any time:
Direct login link: https://app.churchdesk.com

  • Enter your email address and password.
  • Click “Log in”.
  • If you keep the window open, you will stay logged in for 7 days. After that, you’ll be automatically logged out and need to log in again.


If you haven’t logged into the system in the past 90 days, you won’t be able to sign in with your old password anymore. For security reasons, you’ll need to reset your password using the ‘Forgot password’ option.


Tip: You can be logged in on multiple devices (e.g. laptop & smartphone) at the same time. The login process is the same everywhere.


Forgot your password?

If you forgot your password, you can easily reset it:

  • Click “Forgot your password?” in the login area.
  • Enter your email address in the new window.
  • You’ll receive an email with a reset link.
  • Click the link and create a new password.


Related article: Reset your password


Password requirements

Your password must contain:

  • at least 8 characters
  • one uppercase letter
  • one lowercase letter
  • one number


Common login issues

If you can’t log in, check the following:

  • Is your email address correct? Typos are common.
  • Is your password correct?
  • Have you received and accepted the invitation?
  • Has your email address been blocked?


→ If a ChurchDesk email was marked as spam, the address may be blocked in the system. In this case, please contact support.
ChurchDesk Support is always available by email or phone.
Related article: Contact Support


SSO Login (Single Sign-On)

Some dioceses and churches use central SSO login:

  • Diocese of Mainz, Diocese of Fulda, Kurhessen-Waldeck:

→ A logo appears under the login field. Click it to log in via the central system.

  • EKiR pilot churches:

→ Login for some pilot congregations is only possible via the church portal, not directly via ChurchDesk.


Verification via email

Read this article for more information: User Identity Verification via Email


Access to multiple churches

Are you part of several churches?
With one login, you can access all churches you belong to – as long as the same email address was used in all invitations. This is very useful if you’re active in multiple churches.
In the top left corner, you’ll see which church you’re currently working in and can switch between them.


Keywords: ChurchDesk Login, ChurchDesk sign in, ChurchDesk account, Forgot password, Reset password, Access ChurchDesk, Invitation email, Create user, Contact support, SSO login, Diocese login, EKiR portal, Password requirements, Login error, ChurchDesk support, Multiple churches, Access rights, Login link

Updated on: 16/10/2026

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