Setup

• Creating and Managing Multiple Parishes in your Organisation

  On this page you can watch a small video guide for: Creating a new parish in your organisation Assigning a user to one or more parishes in your organisation We demonstrate how the Calendar works with multiple parishes We show you how People works with multiple parishes We explain how Forms works with multiple parishesSome readers

• Create and Manage Categories and Resources

  ChurchDesk lets you manage categories and resources in your calendar. This helps you structure your events and reserve rooms or equipment as needed – so you and your team can stay on top of multiple or overlapping events. In this article, you’ll learn: What categories and resources are used for, How to create, edit, and delete them, And what to keep in mind when using them. What are categories and resources? Categories help you sort and label your events – e.g. *Worship servicSome readers

• Notifications by Email and SMS

  ChurchDesk automatically keeps you informed about important activities – for example, when you are assigned to a service, receive a new group message, or are reminded of an upcoming event. This way, you always stay up to date – via email, push notification on your smartphone, or SMS. In this article, we’ll show you: what types of notifications are available, how you can choose how you want to receive them, and what to keep in mind to ensure they work as expected. When will I receive nSome readers

• Create users and assign roles

  In ChurchDesk, you can create as many users as needed and give them exactly the permissions required for their tasks. We distinguish between users – people with their own login – and roles, which define what areas they can access. In this article, we’ll show you: How to create new users and assign them to groups How to assign roles or create your own What predefined roles are available and how to use them effectively Note: If you’re looking to deactivate or remove a user, youFew readers

Support

• What is the ChurchDesk Helpdesk – and how can you use it?

  The ChurchDesk Helpdesk is our central help page with guides, tips, and answers to frequently asked questions about ChurchDesk. Here you will find step-by-step explanations for all modules – whether it’s calendar, messages, groups, websites, or forms. How to use the Helpdesk: Enter a keyword Type a keyword into the search bar at the top, e.g. “create groups,” “make schedules,” or “copyright.” Read articles The articles are clearly structured, often include screensFeatured

• How to get help - ChurchDesk contact information

  If you have questions about ChurchDesk or need help, we’re here for you! In this article, we’ll show you: how to get in touch with our support team, when you can expect a reply, and what other support options are available. 1. Contact us via support chat (recommended) The fastest way to reach us is through the support chat. Just click the blue chat bubble in the bottom right corner of your screen. (https://storage.crisp.chat/users/helpdesk/website/-/b/e/3/7/be3725c5cc2ea800/bildschPopular

Other

• Create a User from Contacts

  Create a User from Contacts You have a contact in the People module that you want to invite as an active user in ChurchDesk?  All you have to is to click on the contact's name in the overview so you get to their profile overview. To the upper right, you will see a button that says Create as a user.  You will now be guided through the process of setting up a new userSome readers

• Security aspects when logging in to ChurchDesk

  How to activate ‘Private Mode’ in your browser Instructions for ChromFew readers

Basic Webinars

• Basic Webinars

  Here you can access our 4 basic webinars, which are video guides to the basics of ChurchDesk. If you want a deeper and personal training in using ChurchDesk, we also offer courses - see our course catalogue here Webinar on setup and calendar Webinar on contacts and forms Webinar on newsletters and giving youtube Webinar oFew readers

• Blocking and Deleting Users

  Blocking and Deleting Users When deleting users who have a login in ChurchDesk, various data will be removed or affected. Therefore, we recommend blocking users instead of deleting them whenever possible. This way, all relevant information remains available, but the person no longer has access to the system. Step by Step: First, you block the user: Click on your name in the top right. Select Users. 3Few readers

• Password reset or change

  If you're unable to log in to ChurchDesk because you've forgotten your password, you can easily reset it yourself. And if you're already logged in, you can change your password at any time in your account settings. This article guides you through both options – with clear steps and helpful screenshots. Forgot your password? Reset it here If you can’t log in: Go to the ChurchDesk login page. Click “Forgot password” below the password field. Enter the email address you use toFew readers

• Time registration - recording work hours

  Time Tracking in ChurchDesk – Easily and Flexibly Record Your Working Hours With the time tracking feature, you can record your working hours with ease – whether right after your workday or retroactively. There’s no need for a stopwatch or to clock in or out. This tool is designed for users who want to document their working hours transparently – for example, sextons, musicians, or clergy. This feature is available to churches with the appropriate subscription. Learn more here: ChurchDesk PriFew readers

• The Dashboard

  The Dashboard in ChurchDesk – Your Personal Overview The dashboard is the first thing you see when logging into ChurchDesk – your starting point for everyday work. It provides a compact and interactive overview of your tasks, events, duties, and current developments in your organisation. Clearly structured into two sections: My Work: Here you’ll find all your events, rota duties, and Calendar notifications. Member Care: This area gives you insight into visits, contacts, messages,Few readers

• My Settings - Personal Informations

  What are personal details – and how can you update them in ChurchDesk? In the “My Settings” section, you can view and edit your personal information in ChurchDesk – such as your contact details, password, or notification preferences. You’ll also find options to manage visibility and sharing across multiple organisations. This article shows you where to find these settings, what options are available, and what to keep in mind. Tip: You’ll find the section by clicking your name inFew readers