Articles on: Payments & Donation Box

Donation Box - setup, administration and support

On this page:



How the Donation Box works
How to set it up
Administration
Support & FAQ

How the Donation Box works

Most people don't carry cash these days, but they really want to support the work of their church. With ChurchDesk's Donation Box, your church's visitors can pay for e.g. concerts tickets or donate to your church without having to keep cash on hand. You also avoid all the administrative hassle of handling this cash afterwards.

When you receive your Donation Box, all you need to do is assemble the stand and tablet, create the appropriate donation or payment projects in your ChurchDesk installation, add them to your payment terminal, and you're ready to go.

How to set up the Donation Box

Please follow the setup manual that came with your Donation Box. If you don't have it at hand, you can also view and/or download it here: Donation Box setup manual

Administration

Like other payment and donation projects, the Donation Box is managed from the ‘Payments’ module in your ChurchDesk installation. You can find introductions, FAQs and guides to payments here

Once you have created a payment and/or donation project under ‘Payments’ and added it to your Donation Box all visitors to the church can donate/pay with their payment card via the payment terminal.

Support

We also recommend that you familiarise yourself with our Frequently Asked Questions

You are always welcome to contact our support either by phone :+44 (0) 20 3808 5097 (Monday to Friday 08:00 - 12:30 and 13:00 - 15:00 (GMT)) or at support@churchdesk.com - we are ready to answer your questions regarding the Donation Box.

Updated on: 16/10/2024

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