What is the ChurchDesk Helpdesk – and how can you use it?
The ChurchDesk Helpdesk is our central help page with guides, tips, and answers to frequently asked questions about ChurchDesk. Here you will find step-by-step explanations for all modules – whether it’s calendar, messages, groups, websites, or forms.
Enter a keyword
Type a keyword into the search bar at the top, e.g. “create groups,” “make schedules,” or “copyright.”
Read articles
The articles are clearly structured, often include screenshots, and show you step-by-step how to proceed.
Browse topics
You can also browse directly via the topic areas – for example “Basics,” “Calendar,” “Website,” or “Donations.”
Always up to date
Our articles are regularly updated – so you’ll also find help on new features.
More questions?
If your question isn’t answered, you can of course send us a support message – or directly book a 15-minute video call with us.
If you are logged into ChurchDesk, you can also find the Helpdesk directly in the menu under “Help” (the question mark icon at the top right).
How to use the Helpdesk:
Enter a keyword
Type a keyword into the search bar at the top, e.g. “create groups,” “make schedules,” or “copyright.”
Read articles
The articles are clearly structured, often include screenshots, and show you step-by-step how to proceed.
Browse topics
You can also browse directly via the topic areas – for example “Basics,” “Calendar,” “Website,” or “Donations.”
Always up to date
Our articles are regularly updated – so you’ll also find help on new features.
More questions?
If your question isn’t answered, you can of course send us a support message – or directly book a 15-minute video call with us.
Tip:
If you are logged into ChurchDesk, you can also find the Helpdesk directly in the menu under “Help” (the question mark icon at the top right).
Updated on: 19/06/2025
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