What is the ChurchDesk Helpdesk – and how can you use it?

The ChurchDesk Helpdesk is our central help page with guides, tips, and answers to frequently asked questions about ChurchDesk. Here you will find step-by-step explanations for all modules – whether it’s calendar, messages, groups, websites, or forms.

How to use the Helpdesk:

1. Enter a keyword

Type a keyword into the search bar at the top, e.g. “create groups,” “make schedules,” or “copyright.”

2. Read articles

The articles are clearly structured, often include screenshots, and show you step-by-step how to proceed.

3. Browse topics

You can also browse directly via the topic areas – for example “Basics,” “Calendar,” “Website,” or “Donations.”

4. Always up to date

Our articles are regularly updated – so you’ll also find help on new features.

5. More questions?

If your question isn’t answered, you can of course send us a support message – or directly book a 15-minute video call with us.

Tip:

If you are logged into ChurchDesk, you can also find the Helpdesk directly in the menu under “Help” (the question mark icon at the top right).

Updated on: 19/06/2025