When you are ready to go online with your ChurchDesk website, there are a few DNS settings that need to be made on your domain name.
These DNS settings need to be done with your domain hoster:
Either you have your own login to your domain host account and you can make the settings yourself or you can send them to your domain host's support and they will change them for you.
These two DNS records need to be done:
- An A-Record where [yourdomain.com] points to 220.127.116.11
- A CNAME where [www.yourdomain.com] points to [yourdomain.com]
It is important that you let ChurchDesk know, when you have set the DNS records and send us your domain name, so we can connect it to your ChurchDesk account.
When we have connected your domain to your ChurchDesk, it can take up to 12 hours before the website goes online. This depends on how fast your domain host updates.
We have more than one domain - then what?
If you have more than one domain showing your ChurchDesk website, you need to change the DNS records for all of the domains.
We want all our domains to redirect to one specific domain
If you have several domains and you want all traffic to be redirected to one specific domain, send an email to [email protected] and let us set up the redirect for you, just let us know which domain should be the main domain and which domains should redirect to this one.
Help I don’t understand what I am suppose to do
We are happy to help you changing the DNS either via phone or in a screensharing session. You can even share your login details with our support and they will apply the changes for you.