> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.churchdesk.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the ChurchDesk Helpdesk – and how can you use it?


The **ChurchDesk Helpdesk** is our central **help page** with guides, tips, and answers to frequently asked questions about ChurchDesk. Here you will find step-by-step explanations for all modules – whether it’s calendar, messages, groups, websites, or forms.

### How to use the Helpdesk:
1. **Enter a keyword**
Type a keyword into the **search bar** at the top, e.g. “create groups,” “make schedules,” or “copyright.”
2. **Read articles**
The articles are clearly structured, often include screenshots, and show you step-by-step how to proceed.
3. **Browse topics**
You can also browse directly via the **topic areas** – for example “Basics,” “Calendar,” “Website,” or “Donations.”
4. **Always up to date**
Our articles are regularly updated – so you’ll also find help on new features.
5. **More questions?**
If your question isn’t answered, you can of course send us a **support message** – or directly book a **15-minute video call** with us.

### Tip:
If you are logged into ChurchDesk, you can also find the Helpdesk directly in the menu under **“Help”** (the question mark icon at the top right).

![](https://storage.crisp.chat/users/helpdesk/website/-/b/e/3/7/be3725c5cc2ea800/bildschirmfoto-2025-06-17-um-1_1yi1q8g.png)