> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.churchdesk.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Create, edit and delete a filter

## What is a filter, and what is it used for?

In ChurchDesk it is possible to sort contacts using filters. 
Filters are a dynamic group of contacts that all meet the exact criteria you have set up. 

Filters are useful when you need to find a specific group of subscribers or someone who all fit the same tag. 

## Create filter

In Contacts, you can create filters in two ways:
1. From a **tag**  
2. From **Contacts**

## Create from a tag 

You can easily create a filter from one of your tags. 
Click “**Tags**” in the black bar to the left when you have accessed the "**People**"-module. 
Here you have an overview of all your keywords, and you can create a filter by clicking the "**More**" > “**Create as filter**” button

![](https://storage.crisp.chat/users/helpdesk/website/-/b/e/3/7/be3725c5cc2ea800/bildschirmfoto-2025-10-30-um-1_p9uksc.png)

## Create from Contacts

Under Contacts, you can see all the filters and lists created in your contacts from the left side. From here you can also create a new one.

![](https://storage.crisp.chat/users/helpdesk/website/be3725c5cc2ea800/screenshot-2024-07-29-at-13144_2wivmt.png)

* Click on “**Create new**”
* Select “**Create new filter**”

Now you will be prompted to add a rule. Rules determine which contacts are automatically added to the filter. As soon as a contact no longer matches the filter rules, they will **automatically** be removed from the filter again. 

Examples of rules could be:

* Consent "*being contacted by the church about upcoming activities and other news*" and then choosing e.g. "*is registered*". Then you get the contacts with this filter shown: 

![](https://storage.crisp.chat/users/helpdesk/website/be3725c5cc2ea800/screenshot-2024-07-29-at-13164_1vf9tqj.png)

* Choose to add more rules or simply finish by clicking "**Save filter**" on the blue button below. 

| Tip: All contacts that are added later or otherwise meet the rules later are automatically added to the filter

## Delete filters

* Click “**Lists**” in the black bar. 
* Find the filter you want to delete, click the “**More**” button and select “**Delete filter**”:

![](https://storage.crisp.chat/users/helpdesk/website/be3725c5cc2ea800/screenshot-2024-07-29-at-13211_hl6k59.png)
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