About Stripe

What is Stripe?

Stripe lets you accept payments in minutes, from anywhere in the world.

Stripe is a quick and secure way to accept credit card and debit card payments online. It helps ChurchDesk provide a seamless payment experience for you and your customers.

Stripe processes billions of dollars a year and is used by tens of thousands of companies worldwide, including Fortune 500s and small businesses alike. You can learn more at www.stripe.com

Is Stripe secure? PCI compliant?

Stripe meets and exceeds the most stringent industry standards for security. They are also audited by a PCI-certified auditor, and are certified to PCI Service Provider Level 1 (the highest level of certification available.) You can learn more about the technical details of Stripe's secure infrastructure here: https://stripe.com/help/security

How does Stripe process payments? 

We’ll take care of getting you set up with a Stripe account, and you can accept payments immediately. After your first payment, we’ll follow-up with an email asking for a few details about your business. 

When and how does Stripe transfer money into my account?

You will take care of this directly from within the ChurchDesk interface. 

Will fraudulent orders or cards be rejected?

Stripe works with its financial partners and credit card networks to monitor fraud globally. There's more information here: https://support.stripe.com/questions/what-controls-for-fraud-prevention-does-stripe-offer

Where is Stripe available?

Stripe currently supports businesses in the US, Canada, UK, Australia, and many other European countries. You can see a full list here: https://stripe.com/global.

By signing up for ChurchDesk you can instantly accept payments from around the world.

How do I handle disputes?

You’ll work directly with ChurchDesk to handle any disputes or refund requests. 

Any questions?

If you have any questions or feedback, please e-mail support@churchdesk.com.

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