Identify who is hosting your domain right now
When you want to go online with your ChurchDesk website, two steps need to be completed, one by the you and one by ChurchDesk.
Many will not know which provider is hosting their domain. Here you can look up who is your domain hoster
Change DNS setting by logging into your domain hosting service
When you have figured out which provides is hosting your domain, you need to login to you provider and change your DNS settings.
Two DNS records needs to be created. Main domain and a www.domain.com pointing to ChurchDesk's server
- Recommended setup is an A-record (domain.com) pointing to 220.127.116.11
- CNAME www.domain.com pointing to domain.com
Inform ChurchDesk support
When you want to go online with your website, you need to inform ChurchDesk support as well, because the support department needs to connect your domain to your ChurchDesk account.
Send an email to firstname.lastname@example.org with your domain name/s
Wanna transfer your domain to another hoster?
There are a lot of domain hosting providers out there in case you want to change. ChurchDesk can recommend http://one.com
If you want to change provider to One.com, you can go to their website and contact them. They will help you transfer the domain.